Customers who encounter a problem on the site, or in the use of the site, can contact us through the contact page to require assistance.

They can also always consult the terms and conditions of purchase and the rules for your returns by accessing the appropriate sections.

We also make the following address available for the resolution of any disputes:

What is ODR?

The European Commission has set up an online dispute resolution system, called the ODR (Online Dispute Resolution) platform.